Frequently Asked Questions
Here’s a list of commonly asked questions to help you get a better understanding of what we do and how we can help your business.
How can I contact your agency?
You can contact us via phone, email, or through our website’s contact form. Our contact information is listed on our Contact page. Alternatively, you can go ahead and schedule a virtual meeting for us to meet and discuss your business goals, or join us during a live session to see how we work.
What are your agency's business hours?
Our agency is dedicated to providing excellent customer service, which is why we are always available to assist you. While our standard business hours are Monday through Friday, 9am to 5pm EST, we understand that urgent issues can arise outside of these hours. Therefore, we offer 24/7 support to our clients to ensure that their needs are always met in a timely manner.
Do you offer consultations or audits?
While we don’t offer complementary audits to new clients, we invite them to join our live working sessions or schedule a virtual meeting to help them gain more insight into what we do, how we work, and how we can help their businesses grow.
Can I request a quote for your services?
Yes, we offer free quotes for our services. Please contact us by filling the form on this page, contacting us via email or phone, or schedule a meeting, and we will get back to you shortly with more information and a personalized a quote.
What is your agency's approach to client communication?
We believe in open and transparent communication with our clients. We strive to provide regular updates on project progress and milestones, and we are always available to answer any questions or concerns that our clients may have.
What is your process for working with new clients?
When working with new clients, we start by learning about their business goals and current marketing efforts. We then conduct a thorough analysis of their website and online presence to identify areas for improvement. Based on this analysis, we develop a customized digital marketing plan and present it to the client for review. Once the plan is approved, we begin implementing the agreed-upon strategies and provide regular updates to the client on our progress.